Appointments for driving exams in Dubai can now be booked and re-scheduled by way of WhatsApp.
The Roads and Transport Authority (RTA) has made this service accessible by means of its ‘Mahboub Chatbot’ on 0588009090.
Users’ cellphone numbers and registered info are pre-authenticated, so there isn’t a want to make use of the official software or go to the RTA’s web site.
“This interactive service is available in Arabic and English, and users can schedule their driving test appointments and pay the service fees through the pre-authenticated system,” mentioned Mira Ahmed Al Sheikh, Director of the Smart Services Department on the RTA’s Corporate Technical Support Services Sector.
“Mahboub” affords over 250 informational and procedural companies by way of WhatsApp. These embody fee of public parking charges, inquiring about automobile possession renewal, Nol card companies, marine transportation companies, and lots of others.
“Efforts are being made to improve the generative artificial intelligence techniques “Mahboub” uses to understand natural human languages better and generate accurate responses like humans while ensuring data privacy protection. Work is also underway to enable digital identity in the customer’s journey to provide a better, faster and more secure access to services,” added Al Sheikh.
#RTA in Dubai has not too long ago launched a brand new service enabling people to e book and reschedule driving check appointments by way of WhatsApp. The service is on the market by means of the RTA’s ‘Mahboub Chatbot’ at (0588009090). This initiative aligns with RTA’s technique of offering companies… pic.twitter.com/YZyNRxutar
— RTA (@rta_dubai) January 5, 2024
