Facebook Misled Parents, Failed to Guard Kids’ Privacy: US Regulators

Published: May 03, 2023

Last Updated: May 03, 2023, 23:46 IST

Facebook launched Messenger Kids in 2017, pitching it as a way for children to chat with family members and friends approved by their parents.

Facebook launched Messenger Kids in 2017, pitching it as a means for youngsters to talk with relations and buddies permitted by their dad and mom.

Meta would even be topic to different limitations, together with with its use of face-recognition know-how

U.S. regulators say Facebook misled dad and mom and failed to guard the privateness of kids utilizing its Messenger Kids app, together with misrepresenting the entry it offered to app builders to non-public consumer knowledge.

As a end result, The Federal Trade Commision on Wednesday proposed sweeping modifications to a 2020 privateness order with Facebook — now known as Meta — that will prohibit it from benefiting from knowledge it collects on customers beneath 18. This would come with knowledge collected by means of its virtual-reality merchandise. The FTC mentioned the corporate has failed to totally adjust to the 2020 order.

Meta would even be topic to different limitations, together with with its use of face-recognition know-how and be required to offer extra privateness protections for its customers.

“Facebook has repeatedly violated its privacy promises,” mentioned Samuel Levine, director of the FTC’s Bureau of Consumer Protection. “The company’s recklessness has put young users at risk, and Facebook needs to answer for its failures.”

Meta known as the announcement a “political stunt.”

“Despite three years of continual engagement with the FTC around our agreement, they provided no opportunity to discuss this new, totally unprecedented theory. Let’s be clear about what the FTC is trying to do: usurp the authority of Congress to set industry-wide standards and instead single out one American company while allowing Chinese companies, like TikTok, to operate without constraint on American soil,” Meta mentioned in a ready assertion. “We have spent vast resources building and implementing an industry-leading privacy program under the terms of our FTC agreement. We will vigorously fight this action and expect to prevail.”

Facebook launched Messenger Kids in 2017, pitching it as a means for youngsters to talk with relations and buddies permitted by their dad and mom. The app doesn’t give youngsters separate Facebook or Messenger accounts. Rather, it really works as an extension of a guardian’s account, and oldsters get controls, resembling the flexibility to determine with whom their youngsters can chat.

At the time, Facebook mentioned Messenger Kids wouldn’t present adverts or acquire knowledge for advertising, although it will acquire some knowledge it mentioned was essential to run the service.

But child-development consultants raised quick considerations.

In early 2018, a bunch of 100 consultants, advocates and parenting organizations contested Facebook’s claims that the app was filling a necessity youngsters had for a messaging service. The group included nonprofits, psychiatrists, pediatricians, educators and the youngsters’s music singer Raffi Cavoukian.

“Messenger Kids is not responding to a need — it is creating one,” the letter mentioned. “It appeals primarily to children who otherwise would not have their own social media accounts.” Another passage criticized Facebook for “targeting younger children with a new product.”

Facebook, in response to the letter, mentioned on the time that the app “helps parents and children to chat in a safer way,” and emphasised that oldsters are “always in control” of their youngsters’ exercise.

The FTC now says this has not been the case. The 2020 privateness order, which required Facebook to pay a $5 billion high quality, required an unbiased assessor to judge the corporate’s privateness practices. The FTC mentioned the assessor “identified several gaps and weaknesses in Facebook’s privacy program.”

The FTC additionally mentioned Facebook, from late 2017 till 2019, “misrepresented that parents could control whom their children communicated with through its Messenger Kids product.”

“Despite the company’s promises that children using Messenger Kids would only be able to communicate with contacts approved by their parents, children in certain circumstances were able to communicate with unapproved contacts in group text chats and group video calls,” the FTC mentioned.

As a part of the proposed modifications to the FTC’s 2020 order, Meta would even be required to pause launching new services and products with out “written confirmation from the assessor that its privacy program is in full compliance” with the order.

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