WhatsApp bans over 47 lakh Indian accounts in March, greater than month earlier than

Over 4.7 million WhatsApp accounts have been banned in India in final month adopted by the ‘negative feedback’ acquired from customers, in keeping with a month-to-month report printed by the Meta-owned prompt messaging platform. More than 1.6 million of those accounts had been proactively banned with none experiences being registered from customers.

“Between March 1, 2023 and March 31, 2023, 4,715,906 WhatsApp accounts were banned. 1,659,385 of these accounts were proactively banned, before any reports from users,” the report stated.

The India Monthly Report, which is printed complying with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, comprises particulars of complaints acquired from customers and following motion taken by WhatsApp. The platform has additionally complied with all three orders acquired from the newly-formed Grievance Appellate Committee within the final month. However, it did not disclose additional particulars on the orders.

The variety of accounts banned in March is greater than February, which was over 4.5 million adopted by 2.9 million in January, 3.6 million in December final yr and three.7 million in November 2022.

“Over the years, we have consistently invested in Artificial Intelligence and other state of the art technology, data scientists and experts, and in processes, in order to keep our users safe on our platform,” stated a WhatsApp spokesperson.

As many as 4,720 grievance experiences had been acquired final month during which over 4,300 had been associated to ‘ban appeal’, in keeping with the report.

Monthly compliance experiences, mentioning particulars of grievances acquired and motion taken, have been made obligatory beneath the IT guidelines for digital platforms with over 50 lakh customers.

Similarly, GAC mechanism has been launched by the central authorities which permits customers to attraction towards the choices taken by social media platforms. They can file complaints on-line towards the grievance officer of an middleman corresponding to Meta or Twitter.