Supplied
Dubai authorities entities achieved a mean buyer happiness price of 86 per cent and worker happiness price of 88 per cent in 2022.
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, revealed the outcomes of the Dubai Government Customer and Employee Happiness Indices on Wednesday.
The Mohammed bin Rashid Housing Establishment (MBRHE) heads the 2 indexes.
In the Customers Happiness Index, MBRHE scored 97.4% and is adopted by Dubai Chambers (97%) and the Dubai Corporation for Ambulance Services (94.4%).
Meanwhile, MBRHE scored 95% within the Employee Happiness Index, which has Dubai Police (94.6%) within the second spot and the General Directorate of Residency and Foreigners Affairs (94.2%) within the third place.
Announced on January 18 yearly, the outcomes of the 2022 indices had been offered by the Dubai Government Excellence Programme, which operates underneath the General Secretariat of The Executive Council of Dubai.
The initiative is a part of the Programme’s efforts to repeatedly develop the standard of providers supplied by Dubai authorities entities.
Sheikh Hamdan directed the Dubai Government Excellence Programme to set a time-bound enchancment goal for every entity that scored beneath the typical price in each indices.
He additionally urged the entities to proactively supply providers that may elevate buyer and worker happiness.
.@HamdanMohammed approves outcomes of Dubai Government Customer and Employee Happiness Indices for 2022. https://t.co/3CdhStHHxz pic.twitter.com/zHKZJrr7sx
— Dubai Media Office (@DXBMediaOffice) January 18, 2023
Our accomplishments mark the start of an excellent journey forward. Our goal is to succeed in international requirements in our practices. I urge all our authorities groups to pursue excellence in every part they do. pic.twitter.com/RalWqsPelH
— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2023
