Ticketmaster working to keep away from Taylor Swift repeat with Beyonce tickets

Published: February 05, 2023

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Ticketmaster is getting ready to promote tickets for Beyonce’s first tour in six years otherwise, hoping to keep away from a repeat of final yr’s Taylor Swift debacle.

Ticketmaster, whose charges and gross sales processes have aggravated bands and followers for many years, got here beneath fireplace in November when pissed off Swifties battled its web site, usually unsuccessfully, to purchase tickets for Swift’s first tour in 5 years.

The firm, owned by Live Nation, is working to confirm followers, filter out bots and others that will purchase tickets for resale, and mood followers’ expectations that they’ll get tickets for Beyonce’s Renaissance tour when gross sales begin subsequent week.

Beyonce, who final toured in 2016, launched the chart-topping and critically acclaimed Renaissance, her seventh studio album, on the finish of July. The album is within the operating to be named album of the yr at this yr’s Grammy Awards on Sunday. The Formation and Halo singer additionally could set the document for lifetime wins by any Grammy artist.

“Demand for this tour is expected to be high. If there is more demand than there are tickets available, a lottery-style selection process will determine which Verified Fans get a unique access code and which are placed on the wait list,” Ticketmaster mentioned on its web site. The entry code, the corporate mentioned, “does not guarantee tickets”.

Ticketmaster tweeted on Thursday that the demand to register for an opportunity to purchase tickets for live shows within the 9 cities in Group A, whose registration closed on Friday, exceeded the variety of tickets by greater than 800 per cent. Second reveals have been added in seven cities, together with Houston, Atlanta and Toronto.

Jem Aswad, deputy music editor at Variety, mentioned he anticipated Ticketmaster’s modifications to make gross sales run smoother for Beyonce.

“Most significantly, they are putting much fewer tickets into the market at a time. It’s coming in three waves,” Aswad mentioned.

For Swift, “they simply put too many tickets in the market. Their systems couldn’t handle the demand.”

The North American leg of Beyonce’s tour opens in Toronto on July 8 and closes in New Orleans on September 27, in response to the Ticketmaster web site. The first tickets go on sale on Monday.

After loud complaints from Taylor Swift followers, the corporate blamed greater than 3.5 billion requests from followers, bots and scalpers for its overwhelmed web site. Last month, Joe Berchtold, president and chief monetary officer of Live Nation, advised a US Senate Judiciary Committee listening to that he apologised to followers.

Senators Amy Klobuchar and Mike Lee, the Democratic chair and the highest Republican on the Senate antitrust panel, wrote a letter to Berchtold on Thursday with questions that confirmed scepticism about his assertions of powerful competitors within the ticketing market. The lawmakers, particularly, requested about assertions that critics made that Ticketmaster had an enormous proportion of the marketplace for huge live shows {and professional} sporting occasions.

On Thursday, the Judiciary Committee retweeted a news report concerning the Beyonce tour announcement and tweeted to @Ticketmaster, “We’re watching.”

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