Is Realme Stealing Your Personal Data? Indian Govt Orders Investigation – News18

A Twitter person lately took to the micro-blogging platform and claimed that Realme smartphones include a function referred to as Enhanced Intelligent Services that collects gadget data, together with your private knowledge like name logs, SMS, location information, and different knowledge.

A Twitter person named Rishi Bagree wrote from his deal with: “Realme’s smartphone has a function (Enhanced Intelligent Services) that captures the person’s knowledge (name logs, SMS, and placement information) and it’s “On” by default. You can only see this “on” by default function if you go to Settings – > Additional Settings – > System Services – > Enhanced Intelligent

Services,”

“Indian users are kept in the dark to share their data without their consent. This is basically forced consent since it’s on by default.

Is this data being sent to China?,” he stated.

The tweet grabbed the eye of Rajeev Chandrasekhar, the Minister of State for Information Technology, who assured to conduct an investigation into the difficulty. “Will hv this examined and checked @rishibagree copy: @GoI_MeitY,” Chandrasekhar tweeted.

Smartphones and mobile apps often have access to user data like location for the purpose of enhancing services and experiences. However, it becomes concerning if data is being tracked without the user’s knowledge or consent. We also checked the Enhanced Intelligent Services feature on a Realme C55 smartphone and found that the feature, which was spotted by Bagree, was activated by default on the device.

When the News18 team contacted Realme India, the company provided a statement in response. The company said: “Realme attaches great importance to the privacy and security of our consumers and we are committed to maintaining the confidentiality of data security. Specific to the issue raised, we would like to clarify that the enhanced intelligent services feature is linked to optimizing device usage to ensure that consumers get better battery life and temperature performance.

However, contrary to the current description, we do not collect any data on SMS, phone calls, schedules, etc.”

Realme claims that each one knowledge processed on this service is encrypted and saved in encrypted {hardware} inside person’s gadget strictly in compliance with Android safety mechanisms. This knowledge is totally saved throughout the gadget and isn’t shared anyplace else or uploaded on the cloud.

“We place nice emphasis on person privateness safety, the improved clever companies function might be manually turned on or off foundation the wants of the shoppers. The firm complies with the native legal guidelines and laws,” said Realme India in a statement.